https://notionhits.com/2hsin3pum4cr93qr/OV6W1C3P64GYZU2J

1. In Messaging Threads > View All Threads, click on the contact you want to reply to.

2. Click Edit Labels above the text box.

   

3. You will see all the current labels assigned to that contact. You can click the X next to the label to remove that label from your contact.

<aside> ⚠️ Note - this will not remove a label’s action in NGPVAN if you applied this more than 10 minutes before you attempted to delete. Switchboard cannot remove label actions in NGPVAN that have been previously applied.

</aside>

1. If you want to add a label, click Add label.

   

2. Here, you will see a list of all your labels. Choose the label(s) you would like to add to this contact. You also can search the label name in the search box at the top of the window. Additionally, you can manually create a new label by typing it in here (Note - you will need to go to the Labels section of the homepage if you want this label to have an NGPVAN action connected to it.)

   

<aside> ⭐ Other Helpful Resources:

View All Threads: Your Switchboard Inbox

Create Labels and Syncing Labels with NGPVAN

</aside>

<aside> ❓ Questions or feedback? Email [email protected]

Sign up for a live demo or join our office hours here: swtch.to/events

Learn more: oneswitchboard.com

</aside>

<aside> 💻 Find our full resource hub here: swtch.help

</aside>

<aside> ➡️ Find this doc helpful? Share it: swtch.help/apply-labels

</aside>