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Labels can be used to tag contacts with information. For example, you may use Grassroots Donor to tag contacts that give under $100 to your organization. You can then use these labels in various parts of Switchboard. On the Phone List Page, you can create a new phone list that includes/excludes contacts with specific labels. On the Message Threads Page, you can filter contacts to just those with specific labels.
If your NGPVAN/Votebuilder account is connected to Switchboard, you can configure a label to take an action (apply an activist code, survey question, or canvass result) when it is applied to a contact.
This resource will show you how to create these labels and how to sync them with your NGPVAN account.
<aside> ⭐ Other Helpful Resources:
Apply Labels to Contacts in Messaging Threads
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