https://notionhits.com/2hsin3pum4cr93qr/EMXQEA0LS9KOSWDM

At Switchboard you are charged for successfully delivered outbound texts and nothing else.

<aside> 🚨 In December 2023, Switchboard lowered prices for all toll-free verified + registered traffic. All customers must be sending registered or verified traffic to get these new lower prices.

</aside>

• See the new pricing breakdown:

  Sending Number	Message Type	Price
  Toll-Free/10DLC	SMS (1-segment)	1.5¢
  Toll-Free/10DLC	MMS	2.9¢
  Local Unregistered	SMS (1-segment)	2.0¢
  Local Unregistered	MMS (up to 50k per month)	3.0¢
  Local Unregistered	MMS (50k+ per month)	4.0¢

• SMS vs. MMS:

  • An SMS message is any message up to 160 characters with no media attached.
    • 🙃 Note that an SMS message with an emoji only has 70 available characters.
  • An MMS message is any message above 160 characters and/or has media attached.
  • Your broadcast preview will tell you if the message will be sent as an SMS or MMS.

• No commitments, minimums, setup fees, or prepayment. No charge for inbound messages, cleaning landlines from your lists, or for messages that result in an error.

• No phone number rental charges – we set up sending numbers for you.

  • We can set up a shortcode for you but we pass through all rental costs.

• Pricing is inclusive of telecom fees and is the same for Local or Toll-Free numbers.

• Each account receives a $30 credit so you can send with no risks or long-term commitment needed.

• Find our pricing calculator here.

Registration and verification:

• We are always happy to process 10DLC and toll-free verification requests and encourage you to get those requests in early for new races being launched, even if you are still finalizing some details and texting plans. This way, you can benefit from better prices and deliverability from day 1.
• Have questions? Sign up for a time to chat with our team about registration or verification here, or contact us at [email protected].

<aside> ⭐ Other Helpful Resources:

Request a Switchboard Account

Need a Demo? Start Here First!

Getting Started

Overview of Switchboard

Billing

Check Your Balance

</aside>

<aside> ❓ Questions or feedback? Email [email protected]

Sign up for a live demo or join our office hours here: swtch.to/events

Learn more: oneswitchboard.com

</aside>

<aside> 💻 Find our full resource hub here: swtch.help

</aside>

<aside> 💸 For questions about your invoices, charges, or credits, please email [email protected].

</aside>