https://notionhits.com/2hsin3pum4cr93qr/F3BWOSEGF2F2OKQN

<aside> 💡 Note: Media may appear differently for each person receiving a message, depending on their device. Carriers and devices may shrink or enlarge media to accommodate screen sizes.

We recommend testing your video messages on a variety of test numbers to better understand how your texts will send!

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What format/size should my video be?

Making sure your video is properly sized is important to the deliverability and success of your MMS messages.

Best Sizing + Format for Videos:

• For best results, we recommend a video with a 480x480 (square) aspect ratio
  • All content will be included in the image - however, for best results, avoid putting any critical content within 40 px of the edge of the frame.
• If you want a landscape or portrait format, we recommend the following aspect ratios:
  • 480 x 640 or 480 x 720
  • Note - it’s possible this format of video gets cropped once sent

General Formatting + Sizing Tips:

• Best to keep aspect ratios consistent for all of your videos to save you time formatting videos for all of your future sends
• We recommend 30 FPS (frames per second) for videos, but anything divisible by 15 is the bare minimum requirement for best results
• Switchboard caps all MP4 uploads to 20MB
• All videos have something called “Content of Interest” — this is content within your media (like a face or name) that should be as centered as possible - just in case any part of your video gets cropped by carriers

How long should my video be?

We recommend the following duration depending on the content of the video/the type of number you are using:

• Local 10 Digit:
  • 20 seconds or less for videos with music and fast motion
  • 30 seconds or less for videos with more static images and limited sound
• Toll-Free:
  • Messages must be 10 seconds or less to ensure successful delivery

<aside> ⭐ Other Helpful Resources:

Build a New Broadcast

Upload Media to Broadcast

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<aside> ❓ Questions or feedback? Email [email protected]

Sign up for a live demo or join our office hours here: swtch.to/events

Learn more: oneswitchboard.com

</aside>

<aside> 💻 Find our full resource hub here: swtch.help

</aside>

<aside> ➡️ Find this doc helpful? Share it: swtch.help/video

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