https://notionhits.com/2hsin3pum4cr93qr/ABA3PIYRBGHPS1TA


  1. Once you navigate to Broadcasts from your Messaging Home Screen, click New Broadcast in the top right corner.

    new broadcast.jpg

  2. Name your broadcast in the next window and click Create Broadcast.

    dffwefwe .jpg

  3. Choose what kind of data you want to use for your broadcast in the Choose or Create a Phone List to Target. For more about what these list types mean and how to use them, click here:

    Phonelist Overview

  4. If needed, you can create a new shortlink by clicking Add a new shortlink and putting in your slug and destination url. For help on this click here:

    Create Personalized Shortlinks

    new shortlink.jpg

    Untitled

  5. You can choose to either upload new media (gif, jpeg, png, mp4) or choose from your existing media library. For more guidance on uploading media, click the links below:

    Upload Media to Broadcast

    Video Best Practices

  6. Now, time to write your text! Click Edit Broadcast Message.

    new broadcast.jpg

  7. This will bring up a new window where you can type in your broadcast message.

    edit.jpg

  8. After you click Save, you will see the example message preview.

    1. In the preview you will see a random name from your list and/or random variable(s) that for other custom fields.

    2. You also will see “Text STOP to quit” added to your texts. If you would like to use different opt out language you can uncheck the box next to “Automatically add opt out language to the end of messages” and type your own opt out message in your message text.

      1. Note - “Text Stop to Quit” is the automatic default because it is what we believe to be the most compliant opt-out language.
    3. You also will see the number of characters and whether or not the message is an SMS or MMS message.

      message preview.jpg

  9. Once your message is ready, you can send a test message. Follow along on how to do that here:

    Send a Test Message

  10. Once your broadcast is ready to go, you can either Send Broadcast now, Set Automatic Pause (if Broadcast is above 5k texts), or Schedule Broadcast for Later.

    save braodcast .jpg


<aside> ⭐ Other Helpful Resources:

Getting Started

View All Threads: Your Switchboard Inbox

Create Canned Responses

Integrations FAQ

Create Automated Response by Keyword

</aside>

<aside> ❓ Questions or feedback? Email [email protected]

Sign up for a live demo or join our office hours here: swtch.to/events

Learn more: oneswitchboard.com

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<aside> 💻 Find our full resource hub here: swtch.help

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<aside> ➡️ Find this doc helpful? Share it: swtch.help/build-new-broadcast

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