https://notionhits.com/2hsin3pum4cr93qr/9V1CLEL2IZOP41F0


  1. In Messaging Threads > View All Threads, click on the contact you want to reply to.

  2. When you want to use a canned response, click Canned Responses above the text box.

    canned responses.jpg

  3. From here, click the canned response you’d like to use from the drop down options. Note - these are in alphabetical order if you ever have trouble finding your desired response.

    cnnnnqr;kejr.jpg

  4. This will populate your response in your text box. You can edit the response before sending. Click Send when ready to send.

    send ser.jpg


    <aside> ⭐ Other Helpful Resources:

    Create Canned Responses

    Tips for Formatting Your Texts

    View All Threads: Your Switchboard Inbox

    </aside>

    <aside> ❓ Questions or feedback? Email [email protected]

    Sign up for a live demo or join our office hours here: swtch.to/events

    Learn more: oneswitchboard.com

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    <aside> 💻 Find our full resource hub here: swtch.help

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    <aside> ➡️ Find this doc helpful? Share it: swtch.help/use-canned-response

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